yup that's what i m.cause i just sent a reply to a resident and wrote her name wrongly.how great is that?she is surely thinking that we send out a standard template for the reply since her question is what so many ppl wld have asked also.i really hope she wldn't send back a reply and question me for it.i really dunno what excuse i can come up with to reply her.or maybe i shld say the truth?i just got confused cos i had to reply 3 residents' feedback in 1 day.best thing was, 2 of them had the same christian name, 2 of them had the same surname, all of them live within 10 minutes' walk from one another and 2 of them live within 100m from each other.how great is that?
but all these reasons are probably just excuses in my boss's eye.i just hope he wld nv get to know of this mistake,otherwise i m really in deep shit.
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